Russian unit of Citibank to outsource ATM services work to Diebold in multi-year deal

By AP
Monday, April 26, 2010

Citibank Russia to outsource ATMs to Diebold

Diebold Inc. said Monday that it signed a multi-year agreement with ZAO Citibank in Russia to handle the bank’s automated teller machine services.

Financial terms of the deal were not disclosed. Citibank Russia currently has more than 370 ATMs in Russian regions.

Under the agreement, Diebold will provide ATM outsourcing services for a portion of Citibank Russia’s ATM network, including status monitoring, help desk, currency management and forecasting, cash handling and software distribution along with various field maintenance services. Citibank will lease ATM equipment from Diebold under the deal.

Diebold started providing ATMs to Citibank in Russia under a long-term agreement in the first quarter of 2010. The company said it has nearly 60,000 ATMs under different managed services contracts.

Diebold shares fell 18 cents to $34.55 in morning trading.

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